Legal & Compliance

Privacy Policy

Effective Date: November 2026

At jointvexa.co.in, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or order our products in India. Please read this policy carefully.

01

Information We Collect

We collect personal details that you voluntarily provide when placing an order or inquiring about Jointvexa Premium, including your full name, delivery phone number, and shipping address in India.

02

Automated Data Collection

When you browse our website, our servers automatically collect standard technical data such as your IP address, browser type, operating system, referring URLs, and pages visited to enhance site functionality.

03

Use of Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website, remember user preferences, and hold certain information to improve your browsing and shopping experience.

04

Purpose of Data Processing

Your personal information is primarily processed to fulfill your supplement orders, manage secure shipping across India, process customer service inquiries, and communicate order status updates.

05

Legal Basis for Processing

We process your data based on your explicit consent during checkout, the necessity of performing our contractual agreement to deliver your order, and our legitimate business interests in preventing fraud.

06

Third-Party Service Providers

We may share your shipping data with trusted third-party courier and logistics partners operating within India solely to ensure prompt and secure delivery of your Jointvexa Premium packages.

07

Data Security Measures

We implement robust administrative, technical, and physical security practices, including SSL encryption and restricted database access, to protect your personal information against unauthorized disclosure.

08

Data Retention Policy

We retain your personal order data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our commercial agreements.

09

Your Data Protection Rights

You have the right to access, update, or request the deletion of your personal data stored in our system at any time by contacting our support team through official website channels.

10

Opt-Out & Marketing Communications

If you subscribe to promotional alerts or product updates, you can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.

11

Children’s Privacy

Our website and wellness products are intended strictly for adults. We do not knowingly collect or solicit personal information from individuals under the age of 18.

12

Third-Party External Links

Our platform may contain links to external sites or partner resources. We are not responsible for the privacy practices or content policies of these third-party websites.

13

Cross-Border Data Transfers

Your information is processed and stored securely in compliance with applicable Indian data protection frameworks, ensuring your local rights are safeguarded during transmission.

14

Updates to This Privacy Policy

We may revise or update this Privacy Policy periodically to reflect changes in our operational practices or regulatory requirements. Any modifications will be posted directly on this page.

15

Cookie Management Preferences

You can instruct your web browser to refuse all cookies or to indicate when a cookie is being sent. Note that disabling cookies may affect certain interactive features of our store.

16

Limitation of Liability

While we employ rigorous encryption and safeguards, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

17

Contact Information & Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can reach out via our official website jointvexa.co.in.